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Have a question about your Heybike? Fill out the form below and our team will get back to you within 24 hours on weekdays.

For specific inquiries, you can also reach us directly using the contact information below.

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Phone Support:
Our phone customer support is available Mon - Fri: 9:00 AM - 6:00 PM EST / 10:00 AM - 7:00 PM EDT. Feel free to call us at +1 888-301-6908 or +1 888-859-1518.

Submit a request:
Inquiries submitted through the form below will be answered within 1–2 business days. To help us resolve your concern efficiently, please provide as much detailed information as possible.

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  • Address 2

    3110 E GUASTI RD STE 320, ONTARIO, CA 91761, United States

  • Email

    Pre-sale/After-sale: support@heybike.com

    Marketing: marketing@heybike.com

    Social Partner: partner@heybike.com

    Wholesale/Dealer: max@heybike.com/ari.olivo@heybike.com

    Thank you for reaching out. We will respond within 24 hours on weekdays.

  • Phone

    Customer Service
    +1 888-301-6908
    +1 888-859-1518
    Mon - Fri: 9:00 AM - 6:00 PM EST / 10:00 AM - 7:00 PM EDT

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