Customer Reviews

Based on 257 reviews
91%
(235)
5%
(12)
3%
(7)
0%
(1)
1%
(2)
R
Ricardo Jackson
Awesome bike

5 star review if you haven’t purchased one, what are you waiting for , get one now lol

R
Rodney Van Rycke Jr
It's a good bike.

The only problem I have is that the handlebars slip and turn away from the front tire. It has happened a couple times. Otherwise it's a good bike.

D
Derrick Stanton
Love the Tyson!

My wife and I bought two Tysons after some serious discussion and lots of research. I wanted a way for our family to get out of the house and outside more this spring. So we finally decided to do this. It’s an investment into our health and make our lifestyle a bit more active.
We have about 10 miles on our bikes at this point. I am constantly checking to make sure everything is in working order. Tightening things up so that our bikes are in good working order for every ride. People will scare you with all the reviews and negatives and when you spend $3000 on two bikes it’s intimidating and you ask yourself, did I do the right thing? For my family to be outside and exercising yes absolutely! We love our bikes. So far there have been no issues. I can’t say that for everyone, but I can say that for me. As for customer service, it’s a bit slow, but Leo has been very helpful on the questions I have had and so has the Facebook group. Join them as it’s a great way to get questions answered a little quicker. The only downfall I will say and it’s not a big deal, I wish the website would have mentioned the color choice was not in stock at the time. I would have waited but I didn’t know so I had to change my color at the last minute. My best advice, do your research, know what you’re buying. I believe as long as I take care of the bike it will take care of me. And I believe if I need to have warranty work Leo can help me out. Enjoy the ride.
What sold me on this bike is 1. It’s capabilities on where I can ride. I have lots of hills, dirt and weather. So I wanted the bike that would give me those options. 2. It folds up. Yep that was a huge selling point so my wife and I can take them places to ride. They are kind of heavy but solid. 3. Color options. So HeyBike you’ve been good so far. Please don’t let me down.
One last thing. Points are a thing. So even when you purchase your bike, you get points. Just ask for them. The app is a little cheesy but it works. Over all it’s a great bike.

J
J.R.
My Tyson e bike

I love my Tyson e bike it is so cool looking and goes super fast there is one thing I wish the cables and the battery were placed a little different difficult to tackle the battery out and put back in but I do like my e bike so much give it 5 stars

E
Everett Price
Great riding bike

I like the bike it 1 rides very smooth and feels built well and sturdy is a little heavy but Ilike that